Asset Performance Management
ENTERPRISE WEB APPLICATION
June 2019 - September 2019
AT A GLANCE
IBM Asset Performance Management is a tool that leverages Watson IoT sensor data and more to primarily track the life and performance of assets over their lifetimes. Additionally, APM provides predictive capabilities that incorporate artificial intelligence to predict assets' decline, allowing for better preventative maintenance and replacement strategies.
My Collaborators: Karen Gosciminski, Mason Sperling
UX Design Intern: I worked in a design team of 3, while collaborating closely with offering management, user researchers, and development teams. I mainly created prototypes of user interfaces and task flows using Sketch and InVision. Working in agile, I also helped to break down sprint design goals into tangible, actionable tasks to tackle one at a time. I was also able to participate in a few user interviews with our stakeholders.
IBM Asset Performance Management has already gone through several iterations of development since its initial release. However, it has historically been lacking in the aspect of human-centeredness. While the current tool functions well and provides all the functionalities it purports, there is much room for iteration and improvement utilizing the invaluable feedback of current customers and stakeholders. During my duration on this team, we mainly worked towards this goal of becoming more deeply connected with our users to provide substantial design improvements.
In aiding our design, we have a persona: Marcia, who is a reliability engineer. Her expertise, responsibilities, and desires are well-documented across the team, summarized down below.
Much of my work is still under NDA. If you would like to learn more about my design work for this project, feel free to contact me for more information.